Chapter 1 Introduction 1.1 Research background and relevant questions 1.2 Research significance 1.3 Research aim and methods 1.4 Researchinnovation 1.5 Research framework
Chapter2 Literature Review 2.1 Definition of CSR 2.2 Theoretical skeleton of CSR 2.3 The theoretical framework and reflection of CSR 2.4 Drivers for CSR fulfillment 2.5 Chaptersummary
Chapter 3 Underlying Reasons of Commercial Banks Taking Social Responsibilities 3.1 Introduction 3.2 Determinant of business era development 3.3 Determinant of modern corporate nature 3.4 Determinant of long -term shareholder interests 3.5 Determinant of inclusive ecological environment 3.6 Determinant of regulatory constraints 3.7 Determinant of social contract 3.8 Determinant of globalization
Chapter 4 Empirical Research on Commercial Banks CSR 4.1Practices of well - known foreign banks taking CSR 4.2 Current situation of Chinese commercial banks taking CSR 4.3 Questionnaire and data analysis of banks CSR performance 4.4 Chapter summary
Chapter 5 Commercial Banks CSR Essence, Criteria and Mechanism 5.1 Commercial banks CSR essence and concrete methods 5.2 Criteria for evaluating commercial banks CSR performance 5.3 Commercial banks CSR value construction mechanism 5.4 Chapter summary
Chapter 6 Conclusions and Suggestions 6.1 Conclusions 6.2 Suggestions 6.3 Research limitations 6.4 CSR challenges and further research prospects
Appendix 1 Questionnaire Survey on Commercial Banks CSR Performance Appendix 2 China Corporate CSR Evaluation Index System
Corporate Social Responsibility (CSR) refers to an enterprise's management philosophy that at the same time of creating profits to stakeholders it needs to assume responsibilities to its employees, customers, suppliers, community and society, including adhering to laws and regulations and business ethical principles, ensuring production safety and health, protecting labor benefits, protecting environments and natural resources, supporting philanthropy, and protecting disadvantaged groups, etc. CSR can be divided into four levels such as economic, legal, ethical and altruistic. Any business should be socially responsible, should not harm others and should create social benefits. In today's relationship era, an enterprise's actively taking social responsibilities to build a harmonious relationship with stakeholders like employees, customers, supplies and competitors, community and society is becoming a key factor for maintaining its long-term competitiveness and sustainability. In other words, an enterprise that creates benefits to society is actually creating benefits to itself. Otherwise, those firms that help others succeed will be more successful themselves. So it is necessary for modern businesses to integrate social responsibility targets into their ongoing business activities as a long-term strategy, which will ensure the long-term maximization of investors' benefits fundamentally.
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