内容提要 本教材从培养秘书人才的英语实际应用能力出发,特别突出对口语和写作能力的培养。口语表达能力围绕秘书工作的日常活动展开,内容包括接待工作、接打电话、业务电话、会议安排、处理事务五章,内容涵盖实际工作中的秘书实务,设置仿真情景对话、要点释意和经典句型,同时配上基础知识操练和培养实际运用能力相结合的练习,有利于学生巩固已学知识和掌握情景口语表达,以便在实际工作中灵活运用已学知识和技能。文秘英语文书写作技能围绕秘书工作中的各类文书写作而展开,内容包括:工作文书、礼仪文书、社交文书、人力资源文书和商务文书。每种文书都用英文说明写作技巧和要点,并根据需要,每种文书编写2~3篇样文。样文内容新颖实用,形式多样,语言规范;注释充分体现重点、难点,以点带面,举一反三;练习既有基础语言知识操练,又有实践写作训练;重点句型是对每种信函写作中的常用语句进行归纳总结,以便学生实际运用。 目录 Part I Spoken English for Secretary Chapter One Receptio Section 1 At the Office Section 2 At the Exhibitions & Conventions Section 3 At the Airport Chapter Two Making & Answering Telephone Calls Section 1 Putting through Telephone Ca]Is Section 2 Leaving a Message on the Phone Section 3 Making the Wrong Telephone Calls Chapter Three Business Communication on the Phone Section 1 Making Appointments Section 2 Making Reservations Section 3 Seeking Informatio Chapter Four Conference Arrangement Section 1 Before the Conference Section 2 During the Conference Section 3 Post-Conference Chapter Five Management of Business Section 1 Something Urgent Section 2 Letters Processing Section 3 Complaint Settlement Part II Document Writing Chapter One Work Documents Section 1 Announcement Section 2 Meeting Arrangement Section 3 Meeting Minutes Section 4 MEMOs Section 5 Business Trip Arrangement Chapter Two Ceremonial Documents Section 1 Letters of Thanks Section 2 Letters of Congratulations Section 3 Letters of Apologies Section 4 Letters of Sympathy Chapter Three So Documents (I) Section 1 Letters of Inquiry Section 2 Letters of Appointment Section 3 Letters of Invitatio Section 4 Proposals Section 5 Letters of Complaint Chapter Four So Documents ( II ) Section 1 Letters of Introductio Section 2 Letters of Recommendatio Section 3 Letters of Request Section 4 Job Application Letters Section 5 Letters of Resignatio Chapter Five Human Resources Documents Section 1 Enrollment Section 2 Offer Section 3 Termination of Employment Section 4 Internal Transfer …… 作者介绍
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