‘3. even principle of buine correpondence writing 撰写函电的 7c 原则 a good buine correpondence i brief traightforward and polite. if ible it hould be limited to one page. ? the following principle hould be involved in formal buine correpondence. (1) pletene 完整 a buine letter hould include all the neceary information you intend to end. all the quetion the reader aked hould be anwered becaue thoe are the matter he i concerned a?bout and intereted in. the plete letter can make u obtain the expected effect and with no other writing a letter to build better corporate reputation. o it i eential to check the me?age carefully before it i ent out. (2) concretene 具体 make the meage pecific definite and vivid. what the letter e to hould be pecific definite rather than vague abtract and general. ? for example ome qualitie or character of good hould be hown with exact figure intead of word like hort long or good. ? give pecific time (with date month year and even offer hour minute if neceary) . ? but avoid expreion uch a yeterday next month immediately and etc. (3) clarity 清楚 the writer mut try to expre hi meaning clearly o that the reader will undertand it well. the writer hould do a follow: ? apply the ki formula — “keep it hort and imple” . ? chooe hort familiar converational word. ? avoid unfamiliar word abbreviation or lang to make the meage eay to undertand e. g. : it’ better to ay “ after” “ ue” and “ january” intead of “ ubequently” “utilize” and “jan. ” . ? ue hort entence. hort entence lead to clear meaning and eay undertan. the average entence length i about 17 ~ 20 word. you can ue entence containing 3 ~ 40 word. if there are more than 40 word in a entence you can conider rewriting it into more than one entence. ? have paragraph of uitable length. in buine writing it i uitable for paragraph to be le than 8 line. if a paragraph i too long it may make the main idea unclear and lead to a looe tructure. ? make idea clear. ? put one idea in a entence put one topic in a paragraph and put one ubject in a letter. (4) conciene 简洁 a good buine letter hould be precie and to the point. avoid wordy language and redundancy or repetition and eliminate exceive detail: ? horten or omit wordy expreion. ? include only relevant tatement. ? avoid unneceary long entence relative pronoun abtract ubject and paive verb. (5) courtey 礼貌 avoid irritating offenive or belittling tatement and anwer letter promptly. anwer letter in good time and write to en why if you fail to do it promptly. even if you don’t think the recipient i right you hould till repond tactfully and politely. (6) conideration 体谅 conideration emphaize youattitude rather than weattitude. focu on the itive approach. when writing a letter keep the reader requet need deire a well a hi feeling in mind. (7) correctne 正确 correctne not only refer to a proper expreion with correct grammar punctuation and pelling but alo appropriate tone. do not undertate nor overtate a undertatement might lead to le confidence and hold up the trade development while overtatement would throw you in an awkward ition. apply all other pertinent c qualitie.‘
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