目录 Part OneTour Guide English Unit 1Meeting the Guests at the Airport Section 1Introduction Section 2Dialogues Dialogue 1Meeting a Guest at the Lobby of the Airport Dialogue 2Meeting the Guests at the Exit of the Airport Section 3Exercises Section 4Extensive Reading Unit 2Helping with Accommodation Section 1Introduction Section 2Dialogues Dialogue 1Helping the Tour Group to Check in at the Hotel Dialogue 2Accompanying the Guest to Check in at the Hotel Section 3Exercises Section 4Extensive Reading Unit 3Talking About the Itinerary Section 1Introduction Section 2Dialogues Dialogue 1Discussing the Itinerary Dialogue 2Discussing a Change in the Itinerary Section 3Exercises Section 4Extensive Reading Unit 4On the Way to the Scenery Section 1Introduction Section 2Dialogues Dialogue 1On the Way to Hailuogou Glacier Dialogue 2On the Way to Mt. Emei Section 3Exercises Section 4Extensive Reading Unit 5Dealing with Complaints Section 1Introduction Section 2Dialogues Dialogue 1Complaining About the Service of the Hotel Dialogue 2Complaining About the Service of a Restaurant .. Section 3Exercises Section 4Extensive Reading Unit 6Dealing with Emergencies Section 1Introduction Section 2Dialogues Dialogue 1A Guests Passport Is Lost Dialogue 2A Guest Is Lost Section 3Exercises Section 4Extensive Reading …… Part Two Hotel English Part Three MICE English Part Four Scenic Spot English Part Five Chinese Society and Culture
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